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Collision Damage Waiver from Arrowhire
Questions regarding mandatory and optional covers, if your subject is not covered online or you require additional assistance please contact us.
Is insurance included in the rate quoted?
When you rent a vehicle from Arrowhire, Third Party Liability cover for Bodily Injury and Property Damage will always be provided, in accordance with the legal requirements of the country of rental.
This cover is automatically included in the rental at no extra cost. The level of coverage provided depends on local legislation and markets. Please check at car pick-up time. Arrowhire always presents a summary of the insurance included or excluded. As far as the other coverages are concerned, the cost may be either included in the rate or be subject to payment of an additional daily charge.
What does CDW or Collision Damage Waiver mean?
Loss and Damage Waiver is not an insurance. It is an option (although it may be included automatically in certain rates), available in selected countries, which relieves the customer of any responsibility for loss of or damage to the rental vehicle, provided the vehicle is used in accordance with the terms of the rental agreement. Certain types of damage (underbody and overhead damage) will usually be excluded from this option, as may be tyres and windscreen / glass damage, depending on the country. The rental counter staff will be happy to give you precise details as to the extent of the cover provided by this option in the country concerned.
What are the different types of additional coverages available?
Damage to or loss of the rental vehicle:
- CDW (Collision Damage Waiver) concerns damage to the rental vehicle
- TW (Theft Waiver) concerns Theft or Loss of the rental vehicle
- LDW (Loss and Damage Waiver) is a combination of Damage and Theft cover
Unless Arrowhire is able to recover the cost of its damages from an identified liable Third Party, the renter/driver is liable for all damages to or loss of the vehicle occurring during the course of the rental. This liability can generally be waived against payment of a fixed charge per rental day. It should, however, be noted that for those renters who have purchased such protection, a residual non-waivable amount will be applied in the event of damage to or loss of the vehicle. Some countries may give renters possibility of eliminating such a residual amount against payment of an additional fee. Please check at the rental counter.